WURTH USA | Services | Service Reception Program

Earning Money With The Service Reception Program

In the current market situation with enormous price wars and competition, the service segment gains more and more importance. Very often additional businesses in the workshops are not used to their full extent.

It is estimated that 20% of vehicles have significant defects, especially in the wear parts segment like tires, brakes, belts, hoses, air conditioning, lighting, and wipers.

How Can We Improve This Status?

Service Reception serves to appraise a vehicle in a dialogue with the customer in order to generate additional turnover through value proposition.

Since 1972, so called reception stations were set up, which were the predecessors of the current dialogue - or service receptions.

A professional reception increases customer retention and the competence of the workshop as well as up to 100% of additional turnover by optimizing the service shop utilization.

WHY WURTH?

With Service Reception, a warranty appointment can lead to additional customer pay dollars.

Everything is taken care of for:

Training

Service Reception, as well as product trainings for A/C service, vehicle conditioning, compliant wheel weights, fuel injection system cleaning, etc.

Marketing

Advertising/poster stand, customer brochures and point of purchase samples.

Practical utilization

• Mobile Service Reception Kit
• Personalized Vehicle Checklist